ProMASS News Bureau: Feb 6, 2016:
In Assam, Northeast Frontier Railway has introduced SMS based coach cleaning system in 35 pairs of trains for providing better amenities to travelling passengers. This will help passengers to get the coach attended by on board housekeeping staff immediately by just sending a SMS. The passenger has to send CLEAN10 digit PNR no to 58888 or enter the PNR no at www.cleanmycoach.com. On receiving the information from running train, SMS will automatically be generated to the OBHS supervisor, to the control office and the passenger. Cleaning staff will be deputed immediately and after attending the request, feedback code will be collected from the passenger.